Managing conflict

Rebuilding trust and certainty when focus & relationships break down
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Regaining the ability to be heard when the noise of pending conflict becomes too loud

Fixed Fee Mediation Workshop

2-Party single day facilitated workshop, designed to break down the barriers in delivering the Project. Helping to restart the conversation, to realign both sides’ aspirations with the goals of the Project, and rebuild lost trust to get things back on track.

Step 1

You will select the day to suit both parties availability (this can be virtual but is more effective in person). Both parties must independently agree to taking part in the mediation process.

Step 2

In advance of the day, both parties will be asked, by following a template QA format, to think through your own understanding of how the communication has broken down and what you want to achieve from the discussion.

Step 3

On the day, we follow a proven process, which allows periods of discussion to create and discuss a list of agreed objectives, to decide actions or new directions, allowing the project and the relationship to move forwards.

Our Conflict Management Service

As the fear and the breakdown of trust gains momentum, neither side stands any chance of achieving their respective goals and thousands of pounds can be spent trying to find a bridge over the mess that is created.

We understand the technical details of delivering a successful project and, often working alongside the legal team, we help target and prepare the quality records and documentation that will support your claim. We identify your needs, and focus to keep the discussion aligned with the project goals to give the most plausible commercial outcome the best chance of success.

Together we will develop a plan to deliver the most commercially suitable way to present your position.

Testimonials

“Sue’s ability to communicate at all levels, to draw the team together around a common problem and to find focus even in situations of chaos has been invaluable in the advisory work and quantum reports that we have done together”

Duncan Hughes-Phillips

Quantum Expert, Socotec Advisory

“By bridging the gap between how our clients are operating in practice and our legal analysis of the contracts, Sue has really helped us provide clarity for our clients’ decision making!”

Rob Adjetey

Partner, Construction & Engineering Disputes, Osborne Clarke

Worried about your project? What have you got to lose?

Arrange a FREE introductory call today